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Shipping within Italy is free for orders above 3.000€, excluding Sardegna, Sicily, and the Islands; If you need to ship to one of these destinations, an estimate with the delivery times and costs will be sent by filling out this form..
The total cost is requested to be paid in advance..
Delivery costs outside Italy are always excluded
We work with the best transportation companies in Europe and the rest of the World. Transportation outside Italy is quoted separately and personalised according to the requested destination. Furthermore, this shipping method requires transportation with a wooden cage.
Deliveries are made by couriers who are our reliable and responsible partners. If the customer requires express delivery, it is advisable to indicate this in the notes at the time of the order, and he will receive a new order confirmation including the supplement for the requested service. In case of availability of the purchased machine.
Unless otherwise expressly indicated, the company reserves the right to decide how and with which courier to ship
Telephone notice: for a fee.
Tail lift (in the case of pallets): included in the rate
Cash on delivery: not available
Delivery time reservation: for a fee
Any stock not attributable to ECOTEC SRL or to courier errors will be charged to the customer.
It is not possible to request partial delivery of the order.
It is mandatory for the recipient to always sign with written reserve on the transport document if the packages arrived should appear damaged, tampered with or lower than what is indicated in the transport document. Otherwise you lose any right to receive refunds or assistance on the goods. In the event of a complaint, the customer must send written communication of the problem encountered, by sending an email to assistenza@avbaking.com or via our duly completed contact form.
